Spectator Information

City of Oaks Challenge Spectator Information


Spectator Information (updated 1/10/22)

Local Guidance: The City of Raleigh and numerous surrounding municipalities have an indoor mask mandate currently in place. As such, we are obligated to comply with the orders from the Office of the Mayor. While we recognize that there is a wide range of opinions on the pandemic and the various mitigation measures put in place, we are committed to doing what is required so that athletes have the opportunity to play club volleyball in North Carolina. Please understand that these decisions are outside of our control and come directly from the Office of the Mayor.


With that said, the mask mandate will apply to

  • Tournament Staff including Officials
  • Team Coaching staff and athletes not actively in play on court
  • Spectators ages 5 and older* - more details below

General Spectator Information:

  • The Raleigh Convention Center will use 25 courts (maximum allowed). <RCC 25-court Layout>
  • Triangle Volleyball Club will use 4 of 8 total courts
  • We anticipate a large spectator presence at the RCC. Those who are considered high risk should consider not attending.
  • At the RCC, chairs around the courts are reserved for “current match” spectators. No athletes. No moving chairs. Spectators are not allowed to bring in chairs.
  • At Triangle Volleyball club, spectator seating is NOT provided. Spectators should bring their own chair. They will be allowed to place their chair on an adjacent court to watch. NO FOOD OR DRINK ALLOWED ON THE COURTS.

COVID-19 Agreements & Acknowledgements: All attendees must abide by all COVID-19, event safety and tournament protocols; and acknowledge there are inherent risks associated with COVID-19 and public gatherings of any size. In addition, any person entering the premises waives all civil liability against the premises owner and event operator for any injuries caused by the inherent risk associated with contracting COVID-19 at public gatherings, except for gross negligence, willful and wanted misconduct, reckless infliction of harm, or intentional infliction of harm, by the individual or entity of the premises. Furthermore, by purchasing a ticket every spectator agrees to...

  • To abide by all COVID-19, event safety and tournament protocols
  • Understand that refusal to properly wear an approved mask subjects the individual to removal from the event and inactivation of your ticket with no refund. If you are unwilling to comply you should consider watching remotely via BallerTV live stream.
  • ​And that, any person entering the premises waives all civil liability against this premises owner and operator for any injuries caused by the inherent risk associated with contracting COVID-19 at public gatherings, except for gross negligence, willful and wanton misconduct, reckless infliction of harm, or intentional infliction of harm, by the individual or entity of the premises.

<COVID-19 Testing Sites near downtown Raleigh>

Spectator Ticketing Information  - online option ONLY. No passes will be sold at the door.

Ticket Purchase Link *Will be live 1/10 at 12pm (note a livestream option via BallerTV is available for those unable to attend. See below for link.)

  • Day Pass: $10*
  • Weekend Pass: $25*

*Processing fees apply

  • All spectators, 5 years and over must have a paid ticket to enter
  • Single-day and weekend passes will be sold.
  • All refunds must be requested before Thursday, January 13th at 10:00 pm EST via email at info@trianglevolleyball.org, subject line "ATTN: CITY OF OAKS REFUND"
  • Once a ticket is scanned it cannot be refunded. 
  • Please read all of the information printed on your ticket receipt.   
  • The following is required for entry by each spectator
    • “QR code” ticket on a mobile device.
    • Photo ID for each person 16 and older
    • If under 16, must be accompanied by an adult
  • Spectators cannot enter through the team entrance. 
  • Once a ticket is scanned it cannot be refunded partially or in full
  • Lost or forgotten tickets can be replaced by presenting a photo ID

Spectator Conduct

In the spirit of good sportsmanship and our role as adults to serve as proper role models for our youth we will simply not tolerate misconduct at our event. Actions like berating officials, work teams, tournament staff, other spectators, etc. and any other behaviors that negatively impact the competitive experience for our participants and their guests will be grounds for removal from the event without warning.

USAV Purple Card - all Carolina Region sanctioned events employ the Purple Card Sanction Policy which allows officials to address misbehavior by spectators.

Tournament Results and Schedule will be found on Advanced Event Systems (AES) and available early in the week of the event.

Photography and Videography

PLEASE READ OUR PHOTOGRAPHY AND VIDEO DISCLAIMER HERE. Note: our policy is not meant to discourage individual photography/videography. Please use a monopod to avoid tripping hazards.

Tournament Livestream

The City of Oaks Challenge is partnering with BallerTV to provide livestreaming for all courts. This is a paid service. CLICK HERE TO WATCH


Event Parking

Please visit the Raleigh Convention Center's page for more information on parking at the RCC.

Downtown Ambassadors

Our guests are welcome to call on a Downtown Raleigh Ambassador to provide dining or entertainment recommendations, directions, help find your car, or provide a safe walk to a parking garage (be sure to know your parking deck name/location). This is a great option for athletes driving themselves to downtown Raleigh. CALL (not text): 919.368.7962. Ambassadors will be wearing a BLUE shirt with the word "AMBASSADOR" on the back with the Downtown Raleigh Alliance (DRA) logo on the front.

Athletic Training/Medical Insurance

  • Athletic trainers will be provided onsite throughout the event at both venues in case of emergency.
  • Participants and spectators are covered by USAV's Secondary Sport Accident Policy. Should you or your athlete regrettably have an injury that will require medical attention at our event, be sure to complete and secure a copy of the incident report prior to leaving the venue.

Raleigh Convention Center

  • The following rules apply to the Raleigh Convention Center
    • Coolers, stadium chairs, large baggage, animals [service animals allowed], weapons, tobacco and e-cigarette products are not allowed inside or outside of the RCC (lobby, playing venue, sidewalks).
    • Team 'camping' is prohibited by RCC however we have designated Mezzanine level rooms 201 and 202 for team hangout. Please keep room tidy and dispose of all trash. Rules above apply with regard to coolers and outside food. Thank you.
    • VIDEOGRAPHY - Monopods only are allowed for filming to reduce tripping hazards for our spectators.
    • No 'boom boxes' or portable speakers are allowed to be used inside the facility unless they are connected to headphones.  'Warm up music' broadcasted from a speaker or sound system is not allowed.
  • Concessions
    • Concessions for the City of Oaks Challenge are available on-site at RCC provided by Centerplate. No outside food or drink is allowed in the competition venue.

Triangle Volleyball Club

  • Masks are required at all times.
  • Spectators must provide their own seating.
  • No food and beverage allowed on playing surfaces.
  • No camping or food tables allowed inside the facility.
  • Vending machines on site for snacks and beverages
  • The new WCC Cafe is located on property at the RCC with food prepared by Tribecca Tavern. This is a great option for athletes and their families. Online pre-orders are available and recommended.

Area Information

Travel to Raleigh

If you are traveling to Raleigh via car please check out this link about highway construction in the Raleigh area that might impact your travel schedule to Raleigh and the Raleigh Convention Center: https://www.ncdot.gov/projects/Pages/default.aspx